The fact that your problem PC is running an "other" type of OS complicates matters some and this may be the reason behind your problems. Also, those are the only versions we primarily support.
However, we will work with you and attempt to resolve your problems as best we can.

Please tell us about your OS below:

Next, what processor is in your machine?

• Don't Know
• 8086
• 286
• 386
• 486
• Pentium

What is the model name of the computer?
If you know it, what is the IP address/network name of the computer? (eg. 128.151.160.34 or fractal.ee)

Do you think this is a:

Now, tell us what your problem is in as much detail as possible:

Lastly, tell us about yourself:
(The following fields are REQUIRED and must have data in them for the submission to function. If one does not apply, enter "NA" in it and fill in the others.)

Name:
Department:
Email:
Phone Number:
Building&Room:

When you are finished, click Submit below, which will sent the content of this form to us at problem@seas.rochester.edu.We will get back to you as soon as possible.